Below you can find our Booking Terms and Conditions for all venues when booking on our website.
Property specific Terms and Conditions are listed further below (click on the relevant property). By booking a property on our website you agree to these specific Terms and Conditions.
When you book one of the properties through Party Houses Europe Limited you enter into a contract with the owner of that property, we act only as a booking agent for the owners of the properties. Your booking with us is the subject to our Booking Terms and Conditions and the Specific Booking Terms and Conditions of the relevant owner of the property you contract with and you are advised to read both carefully prior to booking.
A Contract for a property let between the Guest and owner of the property will be entered into when Party Houses Europe Limited issues a confirmation invoice. All offers and bookings are made subject to availability. The party leader must be at least 21 years of age at the time of booking unless otherwise agreed in writing. By making a booking, you agree that on behalf of yourself and all those named on the booking:
- You have read these Booking Terms and Conditions and agree to be bound by them;
- You have read the Specific House Terms and Conditions and agree to be bound by them;
- You are over 21 years of age and, where placing an order for services with age restrictions, you declare that you and all members of your party are of the appropriate age to purchase those services (if we discover that the booking is for an ie. 18-year-old birthday party without a supervision of adults, we reserve the right to cancel the booking or ask for a higher security deposit).
- You understand that Party Houses as an agency represents the venue in its full capacity but reserves the right to change its name for the purpose of anonymity.
When your booking is confirmed, a contract between you and the owner of the property will exist when we send you confirmation of the booking on their behalf. This will usually be within 48 hours of receipt of your payment. The booking is not confirmed until you have received the confirmation booking email. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as a booking agent, we have no responsibility for any errors in any documentation except where an error is made by us.
Payment, Changes and Cancellations
A non-refundable 25% deposit is required to make a booking. The full balance is required 8 weeks (56 days) days before arrival. In the case of a cancellation, we will notify the owner of the property and attempt to re-let the venue. If we do not re-let you will be liable for the full monies owed. We always recommend guests to buy holiday cancellation insurance.
Any cancellation or amendment request must be sent to us via email and will take effect on the day we receive and acknowledged it. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the owner of the property.
If you wish to amend your booking, whilst we will try to assist, we cannot guarantee that such requests will be met.
Please ensure that you have received written confirmation of any changes to your booking prior to travel in the event your amendments can be facilitated. The owner of the property may charge an amendment fee and in addition, you must pay us an administration fee of £25.00 per booking.
We will inform you as soon as reasonably possible if the owner of the property needs to make a significant change to your confirmed arrangements or to cancel them. We will also liaise between you and the property owner in relation to any alternative arrangements offered by the property owner (if any) but we will have no further liability to you.
In the event the booking is cancelled by the owner of the property and no alternative can be offered, a full refund of all monies paid by you as at the date of cancellation will be made by the property owner. This policy directly reflects the property owners individual policies. Party Houses Europe Limited cannot be held liable for any additional costs incurred by the Client (such as travel). Party Houses Europe Limited recommends that the Client takes out holiday insurance to ensure against any losses incurred by an owner of the property cancellation.
It is a booking condition that the number of people occupying the property may not exceed the advertised capacity, without prior written consent. Owners of the properties may terminate your booking without refund in the event you breach this condition in accordance with their terms and conditions. Some property owners allow day guests for an extra fee, see house specific terms and conditions for information.
Our responsibility for your booking
Party Houses Europe Limited solely acts as a booking agent on behalf of all of the properties listed on its websites (apart from Hamps Hall and Barn, Roaches Hall, Toft Hall, Toft Barn, Chels Barn, Toft Barn, Toft Nook, Merrymeet, which Party Houses manages directly and these terms and conditions can be found below). Your contract is with the owner of the property and its terms and conditions apply. Party Houses Europe Limited shall have no responsibility or liability to the Client other than for the performance of these booking services. A booking is made directly between the Client and the owner of the property and is a legally binding contract. Therefore before confirming your booking, you should read these terms and conditions and those of the venue you’re booking carefully to ensure that you agree with everything contained within them. Our responsibilities are limited to making the booking in accordance with your instructions. We accept no responsibility for any information about the arrangements that we pass on to you in good faith.
Party Houses Europe Limited does not take the security deposit but it is down to the owner of the venue who will be in contact to arrange the security deposit (apart from the venues that Party Houses Europe owns).
Please discuss with the venue owner if you’d like to welcome extra day guests or if you’d like to bring your pets. Most of our venues are happy to accommodate this, but there may be an extra fee associated. You will find more details in the Venues Terms and Conditions of the specific property, but we do recommend talking to the venue owner directly. Simply contact us and we’ll be happy to put you in touch.
We reserve all rights to the intellectual property rights of this website.
Party Houses Europe Limited offers various online search functions and tools to assist holidaymakers with finding accommodation and is also a medium for property owners.
We reserve copyright for the content of this website including our logo. You must not copy, modify or sell any of the contents of Party Houses Europe Limited and are not permitted to do so. You must also not use our website for illegal, immoral or unauthorised purposes.