Frequently asked questions (FAQ's):
A. No – We do not take provisional bookings so that the Availability is always up to date and accurate.
A. By credit (sorry not Amex) or debit card, or by bank transfer if you prefer. We do not accept cash or cheques.
We have a quite strict cancellation policy. Once payment for the deposit has been received you are liable to pay for the full amount of the total booking value. If you wanted to cancel we would attempt to re-sell the venue, and offer a full refund if we managed to do so.
A. Each venue has a security deposit ranging from £200 to £3,000 depending on the size of the venue and the nature of the celebration. The security deposit is taken before your stay and will be fully refunded if no damages occur.
A. Our properties do not allow a one weekend booking (besides the Canary Yacht in centra London). However, a one night stay would be possible midweek – for example, for short corporate bookings.
A. Yes most of our venues welcome stag and hen parties, but ask that you respect our neighbours, and so if you are looking for a rave venue then we are not for you! You’ll be able to find information on whether or not you can host a hen or stag party on the right hand side of each Party House.
A. Many of our Party Houses allow pets to join you on your getaway. You’ll be able to find this information on the right hand side of each Party House. Extra fees may apply.
A. We have a number of wheelchair friendly Party Houses so do give us a call at 01273 271 332 as our team will gladly help to find a venue which fits your specific requirements.
A. Additional guests are usually welcomed, however as it does depend on the Party House. We recommend getting in touch with our team who will be able to provide you with further details regarding your stay. Please note that there’s often an additional charge for extra guests.
A. Most of our Party Houses do not have allowance to have tents onsite but do get in touch with our team who will gladly give you more information on the venues which could potentially welcome camping guests as well.
A. Many of our Party Houses have the space and allow marquees to be set up onsite but please do give us a call discuss individual requirements.
A. Times do differ depending on the venue, however our standard times are 4pm for arrival with departure at 10am unless previously agreed.
A. As our Party Houses are self-catered, most of them come with fully equipped kitchens, linens, towels and other essentials.
For Hamps Hall and Barn, Roaches Hall, Toft Hall, Toft Barn, Chels Barn, and Merrymeet – central heating, logs if the property has a woodturner or open fire, bed linen (but not cot linen as we find Mum’s prefer to bring their own), bath and hand towels, kitchen cleaning products, dishwasher tablets, washing up liquid, tea towels.
A. For a self catered stay we would recommend bringing anything consumable; e.g. all food and drink, BBQ coals and matches, personal toiletries. If you have a special piece of kitchen equipment (e.g. mixer or heart shaped cake tin) we also recommend you bring this. We have very well stocked kitchens with pots, pans, serving dishes etc, but if you need something specific please do bring it just in case we don’t have what you need!
A. There are many activities to do in the local area of our Party Houses, so make sure to check out our big selection of Ideas and Activities to get inspired about your stay or give us a call at 01273 271 332 and our agents will gladly lend a hand.
A. Even though most of our Party Houses are located in rural areas, most of them are still just a walk away to a couple of local pubs, clubs, restaurants and shops. Usually these are mentioned on the venue’s profile or if you prefer, give us a call at 01273 271 332.