Frequently asked questions (FAQ's):
A. Yes, we ensure that our Availability is always up to date. We do not hold provisional bookings, so that you can fully trust this information.
A. No – We do not take provisional bookings so that the Availability is always up to date and accurate.
A. Sorry, not at the weekend. However, this is often possible midweek – for example, for short corporate bookings.
A. 25% on booking, the balance is due 8 weeks prior to arrival.
A. By credit or debit card, or by bank transfer if you prefer. Sorry we do not accept cash.
A. We hold a Security Bond of £500 for all bookings. We do not actually take this from you (so it doesn’t come out of your account before arrival) but you give us permission to hold this amount on your card in the unlikely event of breakages or excess cleaning charges.
A. Yes most of our venues welcome stag and hen parties, but ask that you respect our neighbours, and so if you are looking for a rave venue then we are not for you!
A. That does depend on the venue so please give us a call to double check the venue’s preferences before your stay.
A. It is possible in some Party Houses, please contact us with your plans.
A. No sorry we don’t have insurance or planning permission for these.
A. Many of our Party Houses have the space and allow marquees to be set up onsite but please do give us a call discuss individual requirements.
A. Times do differ depending on the venue, however our standard times are 4pm for arrival with departure at 10am unless previously agreed.
A. For Hamps Hall and Barn, Roaches Hall, Toft Hall, Toft Barn, Chels Barn, and Merrymeet – central heating, logs if the property has a woodturner or open fire, bed linen (but not cot linen as we find Mum’s prefer to bring their own), bath and hand towels, kitchen cleaning products, dishwasher tablets, washing up liquid, tea towels.
A. For a self catered stay we would recommend bringing anything consumable; e.g. all food and drink, BBQ coals and matches, personal toiletries. If you have a special piece of kitchen equipment (e.g. mixer or heart shaped cake tin) we also recommend you bring this. We have very well stocked kitchens with pots, pans, serving dishes etc, but if you need something specific please do bring it just in case we don’t have what you need!